Privacy Policy Statement

We respect your privacy and protect your data in compliance with South African data protection laws. This Privacy Policy explains how we manage, use, and safeguard your information.

Data We Collect

We collect specific information to enhance your experience and meet legal obligations.

• Contact details you provide such as name, business, email, and phone number when you reach out to us.
• Technical and analytical information from your device, browser, and interaction with our site.
• Content sent through forms, including service requests, feedback, or project information.
• Cookie data for session management and site improvement purposes.

How We Use Information

Collected data enables us to operate, communicate, and optimise our services.

• To respond to your requests, provide support, and manage service delivery.
• For customer communication, tailored service recommendations, and updates.
• To monitor site activity, ensure security, and improve technical performance.
• To comply with legal and regulatory obligations where applicable.

Legal Basis for Processing

We process your information lawfully under relevant regulations such as POPIA and GDPR.

Your data is processed primarily on the legal bases of consent, contract necessity, compliance with legal obligations, and legitimate interest.

Information Sharing

Your data may be shared with trusted third parties when necessary to deliver core services.

• With service providers who assist in site management, analytics, or communication, strictly as needed and under strict confidentiality.
• If required by law, regulation, or legal process as outlined by South African authorities.
• In connection with business transfers, mergers, or restructuring subject to applicable safeguards.

Data Security

We apply technical and organisational standards to safeguard your personal data. Our safeguards aim to prevent unauthorised access, ensure data integrity, protect transmission, and allow proper data retention as required by law.

Your Rights

You are entitled to review, correct, or request deletion of your personal information.

• Request access to the data we hold about you at any time.
• Ask for corrections or updates to your contact or account details.
• Request deletion of information (subject to legal requirements).
• Object to specific uses or request limitations as allowed by law.

Cookies & Tracking

Our website uses cookies solely for session management, security, and to monitor anonymous site performance. Details are set out in our Cookie Policy.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy questions or to exercise your rights, please contact us through the details below.

Policy Updates

This policy may change in response to new regulation, technology, or business practices. Please review from time to time for updates.